Accessibility: Using Well Mentored with any ability

We want everyone to be able to read, sign up for and use Well Mentored. This page says what we aim for, what we do, and where we fall short.

The standard we build to

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, the widely used standard for making websites work for people with disabilities. That covers our website, the sign-up pages and the signed-in pages where you read your reflections, keep a journal and manage your plan.

The reflections themselves arrive as plain text messages, which work with the screen reader and text size on your phone.

How we check

  • Automated accessibility tests run on our pages every time we change the site, and we fix a serious problem they find straight away.
  • Before launch and after big changes, we also check by hand, with VoiceOver (the screen reader on iPhone), with a keyboard alone, and at the largest text size.
  • We fix what we find, and we build color contrast, clear labels and a visible focus outline into every new screen.

Where we fall short

We do not claim full conformance with WCAG 2.1 AA. An independent accessibility audit has not been done yet. Automated tests find only some problems, and our hand checks use VoiceOver on iPhone, not every screen reader, browser or device. Some pages may still have problems we have not found.

Report a problem

If something on Well Mentored is hard or impossible for you to use, email support@wellmentored.com. Tell us the page and what happened, and the device and any assistive tool you use if you can. A person reads every message, and we will tell you how we will fix it or another way to get what you need.