Questions and answers: What people ask about Well Mentored
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The basics
What is Well Mentored, and how does it work?
Well Mentored sends a short, character-building text message, which we call a reflection, each day you choose, up to seven a week, written for each person's age and life, to help them be a good, strong, solid person. Each one is honest about the struggle and hopeful about the person, and most end with one small thing to do that day. There's a private journal for thinking it through.
Are there daily reflections for adults and parents?
Yes. Each adult gets reflections written for their own stage of life (young adult, midlife or later life), about being a better parent, spouse, friend and person, with or without children. The Individual plan is for one adult. On the Family plan, a parent's reflections are on the same theme as the rest of the family that week.
Do I need kids to use Well Mentored?
No. The Individual plan is for one adult, with or without children, and it is complete on its own: every theme, every setting and the private journal. Your reflections are written for your stage of life. The Family plan is there if you want to add the people in your family, but you never need it.
Who writes the reflections?
Each reflection is written by AI for the person reading it. It draws on our library of 25 themes and 125 reflection ideas, chosen by our founder, Michael McArthur. Every reflection passes an automatic safety check before it's sent.
When do messages arrive, and can I pick the days?
Yes, you pick. Choose every day, weekdays, a few days a week or the days you want, and the time, with a separate time for weekends. One reflection a day at most, up to seven a week, and the reflection ideas always end on encouragement. Change it later in your account.
Can I text back?
You can, but replies aren't read, kept or answered. A text gets an automatic reply that says so and gives 911 and 988. The private journal is the place to reflect on the day. STOP, START, HELP and "wrong number" always work, YES joins when someone has added you, and PAUSE texts you a link to pause in the app.
Do I need to download an app?
No. Reflections arrive as text messages. Your journal and settings are on our website, which you can add to your home screen like an app.
Is it religious? Can we choose no faith content?
Faith is optional. Choose None, Light, Faith-inspired or Scripture-based. Faith content is Christian at launch, with verses only from books every Christian Bible shares.
How is it different from daily affirmation apps?
Affirmations tell you you're great. Well Mentored is honest about what's hard and confident in you, and each reflection is written for the person reading it: a 10-year-old, a teen and a dad each get their own. There's a private journal, and a family shares one theme a week to talk about.
Couldn't I set up something like this myself?
For yourself, you could try. The hard part isn't one good message, it's every day after that: 25 themes taken in order and held to firm rules so they don't drift, repeat or lecture, arriving when you chose with nothing for you to keep running. And a private journal that's stored encrypted.
For a family, it's a different job: each person gets the week's theme written for their own age, and everyone shares a question for the dinner table. Teens choose to join and always know what you can see, and nobody's texts are read or kept, a child's included. Every reflection is checked for safety before it is sent.
Where is Well Mentored available?
Across the United States, in every time zone, including Alaska and Hawaii. A US mobile number is needed.
Who is behind Well Mentored?
Michael McArthur, a husband and a dad, started Well Mentored. It is a service of Well Mentored LLC, a Georgia limited liability company, for people across the United States.
Cost
Pricing and the free trial
How much does it cost?
Individual is $79 a year or $10 a month. Family is $199 a year or $25 a month for up to 5 people, the account owner included, and $3.25 a month billed yearly ($39 a year), or $4 month to month, for each person after that. Nothing is locked behind an upgrade: every plan includes every theme, every setting and the journal.
The Family plan is for one household: you, your spouse or partner, your children, and anyone else who lives in your home. Relatives in their own homes get their own plan, and your referral link gives them their first 4 weeks free.
Is there a free trial?
If you're new to Well Mentored, every plan starts with 14 days free. A card is needed to start, and nothing is charged until the trial ends. Cancel before then and you pay nothing. The free trial is for someone new to Well Mentored. If you've had a trial or a plan with us before, there's no second trial, and your card is charged when you subscribe.
If your phone number or email was used with Well Mentored by someone else before, signup may not offer the free trial. Email support@wellmentored.com and we'll look into it.
Is there a referral program?
If a friend you refer is new, they get 4 weeks free instead of the 14-day trial, and you get a free month once they have made three monthly payments, or one yearly payment. There is no limit. The details are in your account once you sign up.
How do I cancel?
Cancel anytime in your account, in a few taps. No phone call, no email, no hoops. To stop messages, reply STOP (or QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE), and messages stop right away. Stopping messages does not cancel billing, so the reply you get after stopping says so.
For families
Families, teens and kids
How the Family plan works for kids and teens. On your own? You can skip this part.
What ages is it for?
Kids 8 to 12, teens 13 to 17, and adults, including adults without children. Signing up is for adults 18 and older, and a parent signs up anyone under 18.
Can my kids get daily character texts?
Yes, on the Family plan. Kids 8 to 12 get short, warm reflections about kindness, honesty, mistakes and courage on the days you choose, sent to their phone or to yours to read together. Each one is written for their age.
Is it character education for teens?
It's character education at home, by text. Teens 13 to 17 get reflections about friends, pressure, identity and hard days, honest rather than preachy, on the same theme as the rest of the family that week. No reflections go to a teen until the teen replies YES to join.
Does my teen have to agree to join?
Yes. No reflections go to a teen until they reply YES. Their welcome text says what Well Mentored is and what you can see.
What if my teen ignores it?
That's okay. Nothing nags them: no streaks, no counts, no reminders about missed days and no guilt. The reflection simply arrives on the days they choose, there when they want it.
A teen who has not joined yet gets a few friendly invitations over two weeks, then one last message saying they can text YES anytime. You see "Not joined yet", never "declined".
Can I see my teen's replies?
No. You always see the reflections your teen gets and the week's theme, but nobody reads a teen's text replies: not you, and not anyone at Well Mentored. Your teen's journal is private too.
My child doesn't have a phone. Can they still use it?
Yes. Kids 8 to 12 can get their reflection on your phone, addressed to them, so you can read it together.
Do kids 8 to 12 text back?
No. Kids' reflections are one-way, with no login and no journal. If a child replies, the reply is never shown to a parent and never used to write their reflections. It gets an automatic reply saying the number doesn't read replies.
Trust
Privacy and safety
Is it safe for my child or teen to use?
Every reflection is checked before it is sent. Replies aren't read: the number acts only on a few fixed words, like STOP, START, HELP, YES, PAUSE and "wrong number", and other texts get an automatic reply that points to emergency help. Nobody at Well Mentored watches for emergencies. If someone is in danger, call 911. You can call or text 988 any time.
Well Mentored isn't a crisis or emergency service.
Is this therapy or counseling?
No. It's a daily reflection on character, not counseling or mental health treatment, and it never gives medical, legal, financial or mental health advice.
Is my information private?
A journal only helps if you can tell it the truth. Yours is encrypted, and nobody at Well Mentored reads it. If you're a teen, your parent can't open it either. So the hard days can go in it too, and those are the days it helps most.
Nobody's texts to us are read or kept, a child's included, and photos texted to us, by anyone, are never opened, stored or looked at.
Our Privacy Policy sets out everything we keep, why, and for how long.
How does safety work for adults?
Adults stay in charge of their own information. Nobody reads an adult's replies, and nobody is told about anything an adult texts. If you're in danger, call 911. You can call or text 988 any time.
What happens to photos my child sends?
Photos texted to us are thrown away unopened, from everyone, kids and teens included. They are never stored, shown or looked at.
Still have a question?
Email support@wellmentored.com with any question.
Sign-up opens soon. Every plan will start with 14 days free.
Your first reflection arrives on your next scheduled day, at the time you choose.