Privacy and safety for kids, teens and adults: Privacy and safety
Before you trust anyone with your private thoughts, or your family's, you should know exactly what happens to them. If anyone texts us something frightening, nobody reads it and nobody is alerted. It gets an automatic reply that points to 911 and 988.
14 days free if you're new, then $6.58 a month, billed yearly. Cancel anytime.
The person who signs up is 18 or older. The Family plan is $16.58 a month, billed yearly.
Privacy
Your private thoughts stay yours
Growth starts with being honest with yourself, and that needs a safe place. Most people won't write what they really think if someone might read it. So we built Well Mentored so nobody can.
A place to be honest
A journal only helps if you can tell it the truth. Yours is encrypted, and nobody at Well Mentored reads it. If you're a teen, your parent can't open it either. So the hard days can go in it too, and those are the days it helps most.
Nothing you text us becomes a record
Ever sent a quick reply and wondered who might read it later? Here, nobody will. No person and no AI reads what you text us. The words are never kept, never shown to a parent and never used to write anything. We keep only when a text came, the number, any command word like STOP, and which automatic reply we sent. Our phone company's copy is usually gone within an hour. Photos are never opened.
For parents
Close enough to talk, room enough to grow
Teens pull away when they feel watched, and parents worry when they're shut out. So a parent sees enough to start a conversation, and a teen keeps a space of their own.
The reflections and the theme, always
Parents always see the reflections their child or teen gets, and the week's theme, so there's always something to talk about.
One-way, on purpose
A reflection is a text to read, never a chat with an AI. If a teen replies, nobody reads it: not us, not the AI and not a parent.
Never a journal
A teen's journal is private too, and a parent's login can never open it. That's what lets a teen be honest in it.
Safety
Every reflection is checked first
You shouldn't have to screen what arrives on your phone, or on anyone's in your family. So every reflection is checked before it is sent, on every plan.
Before anything is sent
Every reflection is checked for safety and against its theme's rules before it is sent.
Replies aren't read
The number acts only on a few fixed words, like STOP, START, HELP, YES, PAUSE and "wrong number". Other texts get an automatic reply that points to 911 and 988, at every age. Nobody at Well Mentored reads texts or watches for emergencies, and nobody is alerted about anything a person texts.
The help assistant
If a question to the help assistant seems to be about someone in danger, it answers only with where to get help: 988 and 911. Nobody is alerted, and nobody at Well Mentored reads it.
Plainly
What it is not
You should know exactly what you're getting. Well Mentored is a daily reflection on character, and nothing more.
Not a crisis service
Well Mentored isn't a crisis or emergency service. If someone is in danger, call 911. You can call or text 988 any time.
Not therapy
It is not counseling or mental health treatment, and it never gives medical, legal, financial or mental health advice.
Easy to stop
Reply STOP (or QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE), and messages stop right away.
The law
Children's safety and privacy law
If you trust us with a child, you deserve to know how we protect them. We send reflections to children 8 to 12 and to teens, so we say plainly how we meet the law.
Built to follow the law
We design every part of the service to comply with the Children's Online Privacy Protection Act (COPPA) and the other child safety and privacy laws that apply to us.
Our AI provider's safeguards for minors
Reflections are written by AI. We follow the safeguards our AI provider requires of services that reach people under 18.
A parent signs up, never a child
A parent or legal guardian adds their child and gives consent. A child never signs up, signs in or fills anything in.
No marketing to children or teens
Children and teens never get referral or marketing messages, and a child's information is never used for advertising.
A parent's rights
A parent can review what we hold about their child, have it deleted, and stop further collection at any time. Email support@wellmentored.com.
The details
Our Privacy Policy sets out everything we keep, why, and for how long.
Questions about privacy and safetySign-up opens soon. Every plan will start with 14 days free.
Your first reflection arrives on your next scheduled day, at the time you choose.